General Questions

  1. What products do you offer?
    We provide a wide range of computer and IT accessories, including laptops, desktops, keyboards, mice, monitors, printers, networking devices, storage devices, and much more.

  2. Do you offer custom-built PCs?
    Yes, we provide custom PC building services tailored to your specific needs, whether it’s for gaming, professional work, or general use.

  3. Are your products genuine?
    Yes, all our products are 100% genuine and come with a manufacturer’s warranty.

  4. Can I get technical advice before making a purchase?
    Absolutely! Our team is here to assist you in choosing the right products based on your requirements.

Orders and Payments

  1. How can I place an order?
    You can place an order directly on our website or visit our store.

  2. What payment methods do you accept?
    We accept major credit/debit cards, mobile payment services, and cash on delivery (where applicable).

  3. Is it safe to make payments on your website?
    Yes, our website uses secure payment gateways and SSL encryption to ensure your transactions are safe.

Shipping and Delivery

  1. Do you offer delivery services?
    Yes, we deliver products nationwide. Delivery charges and times may vary depending on your location.

  2. How long does delivery take?
    Standard delivery takes 3-5 business days. Express delivery options are also available.

  3. Can I track my order?
    Yes, you will receive a tracking number once your order is shipped.

Returns and Warranty

  1. What is your return policy?
    We offer a 7-day return policy for defective or damaged products. Please ensure the product is returned in its original condition with all accessories and packaging.

  2. Do you provide warranty services?
    Yes, all products come with a manufacturer’s warranty. You can contact us for assistance with warranty claims.

  3. What if I receive a damaged product?
    Please contact our support team immediately if you receive a damaged product. We will arrange a replacement or refund after verifying the issue.

Technical Support

  1. Do you offer repair services?
    Yes, we offer repair and maintenance services for computers, laptops, and IT accessories.

  2. Can you help me set up my new device?
    Yes, we provide setup assistance for new devices, including software installation and configuration.

  3. What should I do if my product stops working?
    Please contact our support team. If the product is within the warranty period, we will assist you with repair or replacement options.

Promotions and Discounts

  1. Do you offer discounts or promotions?
    Yes, we regularly run discounts and promotional offers. Subscribe to our newsletter to stay updated.